Welcome to gransino.live. We place great importance on protecting your personal data and privacy. Your information is processed securely, transparently, and in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable legislation.
What data do we collect?
- Account details: Name, date of birth, address, telephone number, and email address.
- Financial and transaction data: Payment methods, deposits and withdrawals, and transaction history.
- Technical data: IP address, browser type, operating system, device information, location data, and access times.
- Usage data: Gaming activity, pages visited, bonus usage, and interactions with our website.
- Communication data: Customer support interactions, chats, emails, and feedback.
Why do we process your data?
- To register, manage, and secure your account.
- To process deposits and withdrawals securely.
- To provide a personalised and secure gaming experience.
- To comply with legal obligations, including KYC and AML requirements.
- To optimise our website, features, and offers.
- To send promotions and marketing communications (only with your consent).
Sharing data with third parties
We only share your personal data with trusted third parties, including:
- Payment service providers for secure transactions.
- IT and hosting providers for the maintenance of our platform.
- Regulatory and supervisory authorities where legally required.
We never sell your personal data to third parties.
Data storage and security
Your data is stored on secure servers and protected using the latest encryption technologies. We implement appropriate technical and organisational measures to prevent misuse, loss, or unauthorised access. Personal data is retained only for as long as legally required or necessary to provide our services.
Your rights
You have the right to:
- Access your personal data,
- Rectify inaccurate or incomplete data,
- Request the erasure of your data (where legally permitted),
- Restrict or object to the processing of your data,
- Data portability.
Contact us
For questions or requests relating to your personal data, please visit:
www.gransino.live
