Welcome to gransino.live. We place great importance on protecting your personal data and privacy. Your information is processed securely, transparently, and in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
What data do we collect?
- Account information: Name, date of birth, address, phone number, and email address.
- Financial and transaction data: Payment methods, deposits and withdrawals, and transaction history.
- Technical data: IP address, browser type, operating system, device information, location data, and access times.
- Usage data: Gameplay activity, pages visited, bonus usage, and interactions with our website.
- Communication data: Customer support interactions, chats, emails, and feedback.
Why do we process your data?
- To register, manage, and secure your account.
- To safely process deposits and withdrawals.
- To provide a personalized and secure gaming experience.
- To comply with legal obligations, including KYC and AML requirements.
- To optimize our website, features, and offers.
- To send promotions and marketing communications (only with your consent).
Sharing data with third parties
We only share your data with trusted partners, including:
- Payment service providers for secure transactions.
- IT and hosting providers for platform maintenance.
- Regulatory authorities when required by law.
We never sell your personal data to third parties.
Data storage and security
Your data is stored on secure servers and protected using the latest encryption technologies. We implement technical and organizational measures to prevent misuse, loss, or unauthorized access. Data is retained only for as long as legally required or necessary to provide our services.
Your rights
You have the right to:
- Access your stored data,
- Correct inaccurate data,
- Request deletion of your data (where legally permitted),
- Restrict or object to data processing,
- Data portability.
Contact us
For questions or requests regarding your personal data, please visit:
www.gransino.live
